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Please Note: This is a copy of our service agreement provided for review to help you feel fully informed and comfortable before your visit.
This version cannot be signed online. All clients will review and sign the official agreement when creating an account or at check-in.

Purrs & Gurrs
Matted Pet Waiver

Understanding the Risks of Matting:

Your pet has been assessed and found to have severe matting of the coat. Matting can cause serious health and comfort issues for your pet, including:

  • Skin irritation and infection

  • Pain and discomfort

  • Restricted movement or blood flow, hematomas

  • Fleas, ticks, or other parasites trapped under mats

  • Bruising, balding, open wounds, swelling, hot spots and abrasions. 

In such cases, shaving down the coat may be the only humane option.

Shaving Authorization and Acknowledgment

By signing the official service agreement at the time of booking or check-in, I acknowledge and agree to the following:

  1. Permission to Shave: I authorize Purrs & Gurrs and its staff to shave down my pet to remove matted fur, understanding this is in the pet’s best interest.

  2. Risks Involved: I understand that matted coats can hide underlying skin conditions, sores, or injuries. Shaving may reveal or cause minor cuts, nicks, redness, irritation, or bleeding due to close contact with the skin. Removing a matted coat runs the risk of nicks, cuts or abrasions of warts, moles and skin folds that may be trapped or hidden in the matted coat. Matting can also trap moisture near the pet’s skin allowing fungus or bacteria causing skin irritations that exist prior to the grooming process. I understand these risks and Purrs & Gurrs will not be held responsible for effects resulting from the necessary shaving process.

  3. Medical Follow-up: I understand that if any medical concerns are observed during the grooming process, they will be noted and I may be advised to consult a veterinarian. However, Purrs & Gurrs  is not a veterinary service and does not diagnose medical conditions.

  4. Appearance: I understand that shaving a matted coat may result in an uneven or patchy appearance and that regrowth may take several weeks to months.

  5. Behavioral Risk: I understand that if my pet is severely stressed, aggressive, or poses a safety risk, grooming services may be stopped, and I will be contacted.

  6. Release of Liability: I release Purrs & Gurrs, its owners, employees, and contractors from any liability or responsibility arising from the condition of my pet’s coat prior to grooming and any effects resulting from the necessary shaving process.

I have read and understood the information above. I agree to the procedures deemed necessary for my pet’s health and comfort, and I accept the risks involved. I will not hold Purrs & Gurrs responsible for any medical bills that are incurred as a result of the shaving process. 

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